Call routing per callerID basis

From Kolmisoft Wiki

Jump to: navigation, search

Localization functionality is used to achieve that.

In "CallerID Rules" section of Localization rule, you need to add Rule like that for every CallerID or CallerID prefix you want to route to specific LCR:

File:route_by_callerid_localization_rule_1.png

This rule with route call to LCR "PREMIUM" if CallerID is prefixed with "370".

Personal tools

Try MOR

Try M2