Difference between revisions of "Troubleshooting RINGING"

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(New page: If user complains that he does not hear ringing on his device when call is in progress: 1. Configure your phone with same settings as your users and dial same number 2. Enable sip debug a...)
 
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1. Configure your phone with same settings as your users and dial same number
1. Configure your phone with same settings as your users and dial same number
2. Enable sip debug and full log and look for similar message:
2. Enable sip debug and full log and look for similar message:



Revision as of 13:16, 16 July 2009

If user complains that he does not hear ringing on his device when call is in progress:

1. Configure your phone with same settings as your users and dial same number

2. Enable sip debug and full log and look for similar message:

<--- Transmitting (NAT) to 78.86.167.126:49180 --->
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 192.168.1.67:5062;branch=z9hG4bK-14a55d2;received=78.86.167.126
From: "88810006" <sip:88810006@67.215.68.110>;tag=9b2a4f73db3575ao2
To: <sip:12462303496@67.215.68.110>;tag=as226a5ec3
Call-ID: e75ba6fb-b9fc9d26@192.168.1.67
CSeq: 102 INVITE
User-Agent: MOR Softswitch
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
Contact: <sip:12462303496@67.215.68.110>
Content-Type: application/sdp
Content-Length: 253