Difference between revisions of "Ticket System"

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Kolmisoft own Client Support System.
Kolmisoft Client Support System.


Written for own needs.
Written for own needs.

Revision as of 20:29, 10 February 2018

Kolmisoft Client Support System.

Written for own needs.

Not release yet. We have plans to release it in the future. No date is set when exactly.

It is not integrated with MOR yet.

It can be reached at http://support.kolmisoft.com

Access is granted for Kolmisoft clients only.

System capabilities:

  • Ticket based problem logging
    • Different priorities for tickets
  • Multi-level user system
    • Admin
    • Engineer
    • Client
  • Email notification
  • Stats
  • Support plans