Difference between revisions of "Ticket System"
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It is not integrated with MOR yet. | It is not integrated with MOR yet. | ||
It can be reached at http://support.kolmisoft.com | |||
Access is granted for Kolmisoft clients only. | |||
System capabilities: | |||
* Ticket based problem logging | |||
** Different priorities for tickets | |||
* Multi-level user system | |||
** Admin | |||
** Engineer | |||
** Client | |||
* Email notification | |||
* Stats | |||
* Support plans | |||
Revision as of 10:48, 23 November 2008
Kolmisoft own Client Support System.
Written for own needs.
Not release yet. We have plans to release it as Open Source GPL. No date is set when exactly.
It is not integrated with MOR yet.
It can be reached at http://support.kolmisoft.com
Access is granted for Kolmisoft clients only.
System capabilities:
- Ticket based problem logging
- Different priorities for tickets
- Multi-level user system
- Admin
- Engineer
- Client
- Email notification
- Stats
- Support plans
