Ring-Groups

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This feature is available starting from MOR 11

About

A ring group acts like any other Asterisk extension number except it rings a collection of Asterisk extensions which you specify. If you dial a ring group number, it will ring all of the Asterisk extensions associated with that ring group.


Currently supported Dialing Strategies

Currently MOR supports these Dialing Strategies:

  • ringall



What is needed to setup a Ring Group?

  • At least one DID number, you can get one from DIDWW



Where to find Ring Groups?

Ring Groups currently are available only for admin and can be found in SETTINGS -> Billing -> DIDs -> PBX functions -> Ring Groups:

Ring groups path.png

How to create a new Ring Group?

1. Go to: SETTINGS -> Billing -> DIDs -> PBX functions -> Ring Groups

2. Press: Add.png New Ring Group

3. New Ring Group setup will appear:

Ring group 2.jpeg

  • Ring Group name: enter your Ring Group name here, for example "Sales ring group";
  • Comment: (optional) enter your Ring Group description, for example "This is my Sales Ring group";
  • This Ring Group will be reached by such local extension: Enter an extension, that will be used to dial this ring group

locally. Remember not to duplicate your extensions!;

  • Ring Time (how long device will ring): Define how many seconds to ring the group of devices (default is 60 seconds);
  • Options to use when dialing (Advanced): This field allows you to enter more advanced Dialing options

!!!ATTENTION!!! Do not use this field if you are not sure what you are doing. More information can be found here;

  • Dialing Strategy: Choose the ring strategy from the drop down list;
  • CallerID Prefix: Define what callerID prefix should be added for the incoming call. For example, if your ring group is used for sales department, you can add a "sales" CallerID name;
  • Route to DID if No Answer: