Difference between revisions of "Registration Status"

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[[File:bullet_yellow.png]] '''LAGGED''' - Device is registered but connection to it is poor.
[[File:bullet_yellow.png]] '''LAGGED''' - Device is registered but connection to it is poor.


[[File:bullet_red.png]] '''UNREACHABLE''' - Device stopped to respond to Qualify requests sent by MOR.
[[File:bullet_red.png]] '''UNREACHABLE''' - Device stopped responding to Qualify requests.


[[File:bullet_black.png]] '''UNKNOWN''' - means the device state status could not be found. This is NOT an alternative message to the previous '''UNREACHABLE''' message.<br> Please refer to [[How_Registration_works_and_fails | this]] page to see how Device gets such status.  
[[File:bullet_black.png]] '''UNKNOWN''' - means the device state status could not be found. This is NOT an alternative message to the previous '''UNREACHABLE''' message.<br> Please refer to [[How_Registration_works_and_fails | this]] page to see how Device gets such status.  

Revision as of 14:25, 24 March 2016

About

This feature was developed to make MOR administrator's life easier. With this feature an administrator is able to track SIP device status from GUI and solve problems faster.

Technical details (requirements)

These requirements must be fulfilled in order for this functionality to work correctly:

  • Works only with SIP devices.
  • Device must try to register or someone should call to that device in order for that device status to be visible.
  • Device must register to an Asterisk server where it is assigned.



Example:

If a device is assigned to a server A but registers to server B - status will not be shown (devices must register to the server they are assigned to).




Status

Bullet green.png OK - Device is registered, all is OK.

Bullet yellow.png LAGGED - Device is registered but connection to it is poor.

Bullet red.png UNREACHABLE - Device stopped responding to Qualify requests.

Bullet black.png UNKNOWN - means the device state status could not be found. This is NOT an alternative message to the previous UNREACHABLE message.
Please refer to this page to see how Device gets such status.

Bullet white.png Unmonitored - such status is shown when "Qualify" is set to "NO" in Device settings.

NO STATUS - Device never tried to register to Server and Server does not know anything about this device.



Device list



Device status.png

Device edit



Device status edit device.png

Very technical details

You will probably never need these.

These files must exist:

  • /usr/local/mor/mor_retrieve_peers
  • /etc/cron.d/mor_minute_actions



Logs

If you want to get a lot of logs put DEBUG = 1 in mor.conf

Logs for this feature can be found here:

  • /var/log/mor/ami_debug.log



See also