Quick Forwards

Some DIDs can be assigned to Quick Forwards functionality. When it is done each user can enter different number to be forwarded when he calls some DID.

Main advantage of this function is to use limited number of DIDs to let different users to call these DIDs and be forwarded to different numbers (which are assigned by users).

Example

We have several DIDs assigned to Quick Forwards functionality:

• 1111111111
• 2222222222

Now we have 2 users with such CallerIDs:

• User A with CallerID 8888888888
• User B with CallerID 9999999999

User A set such forwards:

• From DID 1111111111 forward to 3333333333
• From DID 2222222222 forward to 4444444444

User B set such forwards:

• From DID 1111111111 forward to 5555555555
• From DID 2222222222 forward to 6666666666

• When User A dials DID 1111111111 his CallerID (8888888888) is checked, user is recognized and call is automatically forwarded to number 3333333333
• When User A dials DID 2222222222 his CallerID (8888888888) is checked, user is recognized and call is automatically forwarded to number 4444444444

• When User B dials DID 1111111111 his CallerID (9999999999) is checked, user is recognized and call is automatically forwarded to number 5555555555
• When User B dials DID 2222222222 his CallerID (9999999999) is checked, user is recognized and call is automatically forwarded to number 6666666666

IMPORTANT: Correct CallerIDs should be set for users in order to recognize them. Only system admin can do that.

• If system can't recognize the caller it asks to enter PIN number of the device.
• If user is dialing DID which has not assigned Forward Number, user is asked to enter such number.

User can manipulate his Quick Forwards in his menu. He needs to login to GUI to change numbers.

Why Quick Forwards window is empty?

Because some DID(s) should be assigned to QuickForward before anybody else can forward it somewhere.