Difference between revisions of "Incoming calls are missing from the GUI"

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(Created page with 'Previous versions of MOR (prior to MOR 9) divided calls into Outgoing and Incoming. Starting from version 9 there are no more such classification. The reason to this is that ca…')
 
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The reason to this is that calls in MOR can be 3 types:
The reason to this is that calls in MOR can be 3 types:


1. Outgoing
1. Outgoing
2. Incoming
2. Incoming
3. Incoming+Outgoing (when somebody dials INTO the system and dials out FROM the system: Calling Cards, IVRs, ANI/PIN, etc)  
3. Incoming+Outgoing (when somebody dials INTO the system and dials out FROM the system: Calling Cards, IVRs, ANI/PIN, etc)  


That is why there is no logic to divide calls into Outgoing/Incoming anymore.
That is why there is no logic to divide calls into Outgoing/Incoming anymore.

Revision as of 12:04, 14 April 2011

Previous versions of MOR (prior to MOR 9) divided calls into Outgoing and Incoming.

Starting from version 9 there are no more such classification.

The reason to this is that calls in MOR can be 3 types:

1. Outgoing
2. Incoming
3. Incoming+Outgoing (when somebody dials INTO the system and dials out FROM the system: Calling Cards, IVRs, ANI/PIN, etc) 

That is why there is no logic to divide calls into Outgoing/Incoming anymore.