Difference between revisions of "I have a problem with Payments"

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(Created page with 'Payments missing in menu: Statistics -> Finances This usually happens if you create a new user with initial balance. Such action is not considered as a manual, thus does not …')
 
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This usually happens if you create a new user with initial balance.
This usually happens if you create a new user with initial balance.


Such action is not considered as a manual, thus does not appear in the Payments or Finances reports.
Such action is not considered as a manual, thus does not appear in the Payments or Finances reports.\
 
Payments are not shown in users menu:
 
Make sure reseller or admin is not making manual payments - in end user menu
 
users can only see the payments they make them selves not the payments that admin/reseller makes.

Revision as of 13:56, 1 December 2011

Payments missing in menu:

Statistics -> Finances

This usually happens if you create a new user with initial balance.

Such action is not considered as a manual, thus does not appear in the Payments or Finances reports.\

Payments are not shown in users menu:

Make sure reseller or admin is not making manual payments - in end user menu

users can only see the payments they make them selves not the payments that admin/reseller makes.