I have a problem with Calling Cards
From Kolmisoft Wiki
Jump to navigationJump to search
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.
What problem do you have?
- Cannot check balance for Calling Card over IVR
- Card not found
- How to find Card by Number or PIN
- Card Number/PIN is not recognized
- * button does not work
- IVR tells incorrect balance or minutes
- Online Calling Card Shop shows incorrect Checkout price
- I cannot hear Tell balance and Tell time voice prompts
- Digits are skipped when entering destination or PIN
- Calling Card prices are changing everyday
- How can I re-charge Calling Cards
- Different calling cards cannot work on same DID
- Is it possible to use one DID number to more than one Calling Card group?
- CallerID is not dropped if balance is zero
- IVR says "Invalid card"