How to set language for Calling Cards

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Description

Language in which Calling Card is played can be set in several places by such priority:

  1. Default (en)
  2. IVR
  3. DID



Explanation



Default language

By default language is en, it is set in /etc/asterisk/sip.conf as language = en

If Calling Card does not use IVR and DID language is set to empty, then default language will be used.

This image shows how to set to use default language (when IVR is not used and when DID has empty language):

Did empty language.png



Language set by IVR

If Calling Card Dial Plan (DP) is using IVR, then language set in IVR overwrites Default Language and is used IF DID language is empty.

This picture shows how Language (Voice) is set in IVR:

Did ivr language.png

This example changes Language to es (Spanish).

Once again: it overwrites default Language (en) only when DID Language is empty!



Language set by DID

And most important is DID Language, which can be set in used DID:

Did ru language.png

This example shows ru language which will be used no matter what is Default Language and no matter which Language (Voice) is set in IVR.



Whole matrix

Language/Voice
Default empty empty empty empty en en en en
IVR empty empty es es empty empty es es
DID empty ru empty ru empty ru empty ru
Which one will be used en ru es ru en ru es ru


NOTES:

  1. When Default is 'empty' that means that sip.conf file is messed up and is set language =
  2. When IVR is 'empty' that means IVR is used but no Language is changed in it OR IVR is not used at all
  3. When DID is 'empty' that means Language field in DID configuration is empty