Difference between revisions of "How to forward the Call when Device is offline"

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1. Go to '''SETTINGS''' -> '''Users''' -> '''Devices''' and from opened device list choose a device. Click [[file:icon_cog_go.png]] icon which will lead you to ''[[Call Flow]]'' page.
 
2. In the ''Call Flow'' window choose ''Failed'' and click [[file:icon_edit.png]] icon:
 
File:Devices callflow failed.png
 
3. In the ''Action'' dropdown choose ''Forward'' and click ''Change''
 
[[File:Callflow action.png]]
 
4. In ''Data'' section select whether you want it to be forwarded to a local device (choose one from the dropdown) or an external number (enter the number), choose CallerID settings and click ''Change'':
 
[[File:Callflow forward details.png]]
 
'''Call flow is ready to use!'''

Revision as of 13:48, 4 July 2012

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1. Go to SETTINGS -> Users -> Devices and from opened device list choose a device. Click File:Icon cog go.png icon which will lead you to Call Flow page.

2. In the Call Flow window choose Failed and click Icon edit.png icon:

File:Devices callflow failed.png

3. In the Action dropdown choose Forward and click Change

Callflow action.png

4. In Data section select whether you want it to be forwarded to a local device (choose one from the dropdown) or an external number (enter the number), choose CallerID settings and click Change:

Callflow forward details.png

Call flow is ready to use!