Difference between revisions of "Device Registration Status is not visible in the system"

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Upgrade GUI and DB (very important - script has changes to work only with newest DB).
You need to run
/usr/src/mor/upgrade/12.126/fix.sh
Delete file: /var/log/mor/ami_debug.log
Delete file: /var/log/mor/ami_debug.log


Run file: /usr/local/mor/mor_retrieve_peers  
Run file: /usr/local/mor/mor_retrieve_peers  
Check errors after mor_retrieve_peers script is executed.
It is possible that wrong DB is set in configuration file: /var/lib/asterisk/agi-bin/mor.conf
If it has such a problem:
Received an error from asterisk: received an invalid/unknown response from server
That means that you did not upgraded your MOR installation. You need to run /usr/src/mor/upgrade/12.126/fix.sh script (for MOR12).


Check /var/log/mor/ami_debug.log
Check /var/log/mor/ami_debug.log


If it exists and has info about updated devices all is ok. If not - check errors after mor_retrieve_peers script is executed.
If it exists and has info about updated devices all is ok.  


If no errors, go to /etc/cron.d/mor_minute_actions
If no errors, go to /etc/cron.d/mor_minute_actions

Latest revision as of 14:07, 17 July 2012

Upgrade GUI and DB (very important - script has changes to work only with newest DB).

You need to run

/usr/src/mor/upgrade/12.126/fix.sh


Delete file: /var/log/mor/ami_debug.log

Run file: /usr/local/mor/mor_retrieve_peers

Check errors after mor_retrieve_peers script is executed.

It is possible that wrong DB is set in configuration file: /var/lib/asterisk/agi-bin/mor.conf

If it has such a problem:

Received an error from asterisk: received an invalid/unknown response from server

That means that you did not upgraded your MOR installation. You need to run /usr/src/mor/upgrade/12.126/fix.sh script (for MOR12).


Check /var/log/mor/ami_debug.log

If it exists and has info about updated devices all is ok.

If no errors, go to /etc/cron.d/mor_minute_actions

It should contain such lines:

# update peer information from Asterisk to DB
* * * * * root /usr/local/mor/mor_retrieve_peers

Create such file, add lines if they do not exist.



See also