Difference between revisions of "DTMF problems"

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# In /etc/asterisk/sip.conf set relaxdtmf=yes and reload Asterisk
# In /etc/asterisk/sip.conf set relaxdtmf=yes and reload Asterisk
# Change Provider
# Change Provider
<br><br>
= Provider is not sending DTMF info =
To check this:
* Enable dtmf log and sip debug log
* Make a call, check for such line
Non-codec capabilities (dtmf): us - 0x1 (telephone-event), '''peer - 0x0 (nothing)''', combined - 0x0 (nothing)
If you got this - that means provider is not delivering DTMF info in the SIP packet. Send him sip debug info and ask to fix this.
Correct line should look like this:
Non-codec capabilities (dtmf): us - 0x1 (telephone-event), peer - 0x1 (telephone-event), combined - 0x1 (telephone-event)


<br><br>
<br><br>

Revision as of 11:44, 26 November 2009

DTMF digits are skipped

DTMF is handled by Asterisk. If some digits are missing - that means that your Provider is not delivering DTMF codes correctly.

Possible steps to fix situation:

  1. Enable debug mode in the Asterisk CLI to be informed of DTMF events
    1. In /etc/asterisk/logger.conf make sure you have such line at the end: console => notice,warning,error,dtmf
    2. In Asterisk CLI type: logger reload
  2. Change DTMF type to RFC2833 (if it is other type)
  3. In /etc/asterisk/sip.conf set relaxdtmf=yes and reload Asterisk
  4. Change Provider



Provider is not sending DTMF info

To check this:

  • Enable dtmf log and sip debug log
  • Make a call, check for such line
Non-codec capabilities (dtmf): us - 0x1 (telephone-event), peer - 0x0 (nothing), combined - 0x0 (nothing)

If you got this - that means provider is not delivering DTMF info in the SIP packet. Send him sip debug info and ask to fix this.

Correct line should look like this:

Non-codec capabilities (dtmf): us - 0x1 (telephone-event), peer - 0x1 (telephone-event), combined - 0x1 (telephone-event)





See also: