Difference between revisions of "DID Billing Time explained"
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[[Image:call_files.png]] | [[Image:call_files.png]] | ||
Here: | |||
* '''A''' | * '''A''' is when a call hits DID and is answered; this happens when the system asks for the DID and plays a message or something similar. | ||
* '''B''' | * '''B''' is when the call is sent to a Provider. | ||
* '''C''' | * '''C''' is when the call is answered by the final user. | ||
Then: | Then: | ||
Revision as of 03:12, 16 May 2010
Which time in DID is billed?
Let's imagine we have a call consisting of the following parts:
Here:
- A is when a call hits DID and is answered; this happens when the system asks for the DID and plays a message or something similar.
- B is when the call is sent to a Provider.
- C is when the call is answered by the final user.
Then:
- DID billable time is A - End.
- Normal call billable time is C - End.
- B - End is Call Duration.
- C - End is Call Billsec.
