DID Billing

Description

DIDs can be billed. DID billing is quite complex, as they have three types of rates. That means three prices are counted for one call. DID rates can be reached in the main DIDs window by clicking the Rates icon for the selected DID:

Incoming rate

For incoming calls, when the Incoming rate is greater than zero, the rate is paid to the system owner by the user who is dialing to that DID. It represents a profit for the system owner.

If the rate is less than zero, the price is paid TO the dialing user for the DID usage.

The dialing user is the user in MOR, and this rate applies only then when MOR recognizes the dialing user (by PIN/ANI).

NOTE: DID Incoming Connection Fee is applied only once in the case when many calls are made over IVR (Calling Cards, ANI/PIN). Because from user's perspective call is connected to DID only once and it should be charged only 1 time for connection fee.

DID Incoming price in Statistics

• In Invoices DID Incoming price is added to callers price, Resellers Users are paying that price to Reseller and he is paying those money to Admin
• In Finances -> Profit DID Incoming price is added to Total call price and affects Total profit
• In Quick Stats DID Incoming price is added to the Cost and affects Profit
• In Calls per day DID Incoming price is added to the Price and affects Profit
• In Summary DID Incoming price is added to the Originator price
• In Loss making calls DID Incoming price is subtracted from Loss
• In Aggregate DID Incoming price is added to the Originator

Owner rate

For incoming calls, when the Owner rate is greater than zero, this rate is paid to the MOR system owner by the DID owner. This represents a profit for the system owner.

If the rate is less than zero, this price is paid TO the DID owner.

This rate is charged even if the local user dials another local user using DID with Owner Rate set.

DID usage is not allowed if this rate is > 0 and the DID owner does not have a large enough balance to cover call costs.

DID owner rate is not applied to the DID's owner - that is, the owner of the DID will be not charged when dialing his own DID.

Who is a DID's owner?

When a DID is assigned to User/Device, the owner is the User:



If a DID is assigned to a Dial Plan, then its Owner can be selected in the DIDs settings and any user can be considered as the 'owner' of the DID and can be billed at this rate when anybody dials this DID.
Select "Device" to see calls to this DID near this Device's calls:

DID Owner cost in Statistics

• In Invoices DID Owner cost is showed to owner of this/those DID(s)
• In Finances -> Profit DID Owner profit showed to admin to see the profit he gets from DIDs

Provider rate

For incoming calls, when the Provider rate is greater than zero, this rate is paid to the system owner by the Provider. It represents a profit for the system owner.

If the rate is less than zero, this price is paid TO the Provider for the DID usage.

DID Provider price in Statistics

• In Finances -> Profit DID provider price is subtracted from Total call self price and affects Total profit
• In Quick Stats DID provider price is subtracted from Self-Cost and affects Profit
• In Calls per day DID provider price is subtracted from Provider price and affects Profit
• In Summary DID provider price is subtracted from Terminator price
• In Loss making calls DID provider price is subtracted from Provider price and affects Loss
• In Aggregate DID provider price is subtracted from Terminator

Work days and Free days

It is available to set different DID rates for work days and free days. If you want to do this go to SETTINGS block -> Billing -> DIDs. Click on rates in the window you will see and then Split to Work Days and Free Days. To combine back click Combine to Work Days and Free Days:

See also

• DID Billing Time explained