Difference between revisions of "DID Billing"
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DIDs can be billed. DID billing is quite complex, as they have three types of rates. That means three prices are counted for one call. DID rates can be reached in the main DIDs window by clicking the [[Image:coins.png]] '''Rates''' icon for the selected DID: | DIDs can be billed. DID billing is quite complex, as they have three types of rates. That means three prices are counted for one call. DID rates can be reached in the main DIDs window by clicking the [[Image:coins.png]] '''Rates''' icon for the selected DID: | ||
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[[Image:did_rates.png]] | [[Image:did_rates.png]] | ||
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= Incoming rate = | = Incoming rate = | ||
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When a DID is assigned to User/Device, the owner is the User: | When a DID is assigned to User/Device, the owner is the User: | ||
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[[Image:did_user_owner.png]] | [[Image:did_user_owner.png]] | ||
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If a DID is assigned to a Dial Plan, then its Owner can be selected in the DIDs settings and any user can be considered as the 'owner' of the DID and can be billed at this rate when anybody dials this DID.<br> | If a DID is assigned to a Dial Plan, then its Owner can be selected in the DIDs settings and any user can be considered as the 'owner' of the DID and can be billed at this rate when anybody dials this DID.<br> | ||
Select "Device" to see calls to this DID near this Device's calls: | Select "Device" to see calls to this DID near this Device's calls: | ||
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[[Image:did_dp_owner.png]] | [[Image:did_dp_owner.png]] | ||
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= Provider rate = | = Provider rate = | ||
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If the rate is less than zero, this price is paid TO the Provider for the DID usage. | If the rate is less than zero, this price is paid TO the Provider for the DID usage. | ||
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= Work days and Free days = | |||
It is available to set different DID rates for work days and free days. If you want to do this go to '''SETTINGS''' block -> '''Billing''' -> '''DIDs'''. Click on '''rates''' in the window you will see and then '''Split to Work Days and Free Days'''. To combine back click '''Combine to Work Days and Free Days''': | |||
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[[File:DIDs_workfree.png]] | |||
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= See also = | |||
* [[DID Billing Time explained]] | * [[DID Billing Time explained]] | ||
Revision as of 11:54, 20 February 2013
Description
DIDs can be billed. DID billing is quite complex, as they have three types of rates. That means three prices are counted for one call. DID rates can be reached in the main DIDs window by clicking the 
Rates icon for the selected DID:
Incoming rate
For incoming calls, when the Incoming rate is greater than zero, the rate is paid to the system owner by the user who is dialing to that DID. It represents a profit for the system owner.
If the rate is less than zero, the price is paid TO the dialing user for the DID usage.
The dialing user is the user in MOR, and this rate applies only then when MOR recognizes the dialing user (by PIN/ANI).
NOTE: DID Incoming Connection Fee is applied only once in the case when many calls are made over IVR (Calling Cards, ANI/PIN). Because from user's perspective call is connected to DID only once and it should be charged only 1 time for connection fee.
Owner rate
For incoming calls, when the Owner rate is greater than zero, this rate is paid to the MOR system owner by the DID owner. This represents a profit for the system owner.
If the rate is less than zero, this price is paid TO the DID owner.
This rate is charged even if the local user dials another local user using DID with Owner Rate set.
DID usage is not allowed if this rate is > 0 and the DID owner does not have a large enough balance to cover call costs.
DID owner rate is not applied to the DID's owner - that is, the owner of the DID will be not charged when dialing his own DID.
Who is a DID's owner?
When a DID is assigned to User/Device, the owner is the User:
If a DID is assigned to a Dial Plan, then its Owner can be selected in the DIDs settings and any user can be considered as the 'owner' of the DID and can be billed at this rate when anybody dials this DID.
Select "Device" to see calls to this DID near this Device's calls:
Provider rate
For incoming calls, when the Provider rate is greater than zero, this rate is paid to the system owner by the Provider. It represents a profit for the system owner.
If the rate is less than zero, this price is paid TO the Provider for the DID usage.
Work days and Free days
It is available to set different DID rates for work days and free days. If you want to do this go to SETTINGS block -> Billing -> DIDs. Click on rates in the window you will see and then Split to Work Days and Free Days. To combine back click Combine to Work Days and Free Days:
