Difference between revisions of "Create new Ticket in Ticket System"

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In order to use support.kolmisoft.com support system you must get your login credentials from our sales: business@kolmisoft.com. Kolmisoft forum (http://forum.kolmisoft.com login credentials are not valid to login to support.kolmisoft.com)
Receiving assistance via the Kolmisoft support system is available only for Kolmisoft clients with the active support plan.


 
Go to http://support.kolmisoft.com and enter your login/password to log in:
Go to http://support.kolmisoft.com and enter your login/password to login:


[[Image:add_new_ticket1.png]]
[[Image:add_new_ticket1.png]]
 
<br>
 
Then from menu '''TICKETS''' press on '''Tickets''' and '''Add new ticket''':
Then from menu '''TICKETS''' press on '''Tickets''' and '''Add new ticket''':


[[Image:add_new_ticket2.png]]
[[Image:add_new_ticket2.png]]
 
<br>


Fill all fields which are marked and press on '''Create''':
Fill all fields which are marked and press on '''Create''':
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[[Image:add_new_ticket3.png]]
[[Image:add_new_ticket3.png]]


 
<br>
And you will see your newly created ticket:
And you will see your newly created ticket:


[[Image:add_new_ticket4.png]]
[[Image:add_new_ticket4.png]]
<br><br>
= See also =
* [[Support]]
* [[Support System explanation]]
* [[Write comment to the Ticket]]

Latest revision as of 10:43, 30 April 2024

Receiving assistance via the Kolmisoft support system is available only for Kolmisoft clients with the active support plan.

Go to http://support.kolmisoft.com and enter your login/password to log in:

Add new ticket1.png
Then from menu TICKETS press on Tickets and Add new ticket:

Add new ticket2.png

Fill all fields which are marked and press on Create:

Add new ticket3.png


And you will see your newly created ticket:

Add new ticket4.png




See also