Difference between revisions of "Create new Ticket in Ticket System"

From Kolmisoft Wiki
Jump to navigationJump to search
 
(3 intermediate revisions by the same user not shown)
Line 1: Line 1:
'''In order to use http://support.kolmisoft.com support system you must get your login credentials from our sales: business@kolmisoft.com. Kolmisoft forum (http://forum.kolmisoft.com) login credentials are not valid to login to support.kolmisoft.com Please note that receiving assistance via support system is exclusively for clients.'''
Receiving assistance via the Kolmisoft support system is available only for Kolmisoft clients with the active support plan.


 
Go to http://support.kolmisoft.com and enter your login/password to log in:
Go to http://support.kolmisoft.com and enter your login/password to login:


[[Image:add_new_ticket1.png]]
[[Image:add_new_ticket1.png]]
 
<br>
 
Then from menu '''TICKETS''' press on '''Tickets''' and '''Add new ticket''':
Then from menu '''TICKETS''' press on '''Tickets''' and '''Add new ticket''':


[[Image:add_new_ticket2.png]]
[[Image:add_new_ticket2.png]]
 
<br>


Fill all fields which are marked and press on '''Create''':
Fill all fields which are marked and press on '''Create''':
Line 16: Line 14:
[[Image:add_new_ticket3.png]]
[[Image:add_new_ticket3.png]]


 
<br>
And you will see your newly created ticket:
And you will see your newly created ticket:



Latest revision as of 10:43, 30 April 2024

Receiving assistance via the Kolmisoft support system is available only for Kolmisoft clients with the active support plan.

Go to http://support.kolmisoft.com and enter your login/password to log in:

Add new ticket1.png
Then from menu TICKETS press on Tickets and Add new ticket:

Add new ticket2.png

Fill all fields which are marked and press on Create:

Add new ticket3.png


And you will see your newly created ticket:

Add new ticket4.png




See also