Check GUI log

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Revision as of 12:27, 27 April 2010 by Admin (talk | contribs)
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When you get this error on the GUI:

We're sorry, but something went wrong.
We've been notified about this issue and we'll take a look at it shortly.

or something else is not working (e.g Graphs), you need to check the RoR log. It has info on what is wrong.

This can be done by accessing file /home/mor/log/production.log.

Starting from MOR v0.5.0.5, it is possible to do this online using the address http://<YOUR IP>/billing/debug/show_log.php.

It shows the last 100 lines (usually this is enough) to find the cause of the problem.

Errors

You can get:

Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 48372783 bytes) in /home/mor/public/debug/show_log.php on line 8

That means file is too large. Login to server over SSH and do:

cp /home/mor/log/test.log /home/mor/log/production.log