Difference between revisions of "Check GUI log"
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When you get error on the GUI: | When you get this error on the GUI: | ||
We're sorry, but something went wrong. | We're sorry, but something went wrong. | ||
We've been notified about this issue and we'll take a look at it shortly. | We've been notified about this issue and we'll take a look at it shortly. | ||
or something else is not working (e.g Graphs), you need to check RoR log. It has info what is wrong | or something else is not working (e.g Graphs), you need to check the RoR log. It has info on what is wrong. | ||
This can be done by accessing file ''/home/mor/log/production.log''. | |||
It shows last 100 lines (usually | Starting from MOR v0.5.0.5, it is possible to do this online using the address '''http://<YOUR IP>/billing/debug/show_log.php'''. | ||
It shows the last 100 lines (usually this is enough) to find the cause of the problem. | |||
==Errors== | ==Errors== | ||
| Line 18: | Line 18: | ||
Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 48372783 bytes) in /home/mor/public/debug/show_log.php on line 8 | Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 48372783 bytes) in /home/mor/public/debug/show_log.php on line 8 | ||
That means file is too | That means file is too large. Login to server over SSH and do: | ||
cp /home/mor/log/test.log /home/mor/log/production.log | cp /home/mor/log/test.log /home/mor/log/production.log | ||
Revision as of 12:27, 27 April 2010
When you get this error on the GUI:
We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly.
or something else is not working (e.g Graphs), you need to check the RoR log. It has info on what is wrong.
This can be done by accessing file /home/mor/log/production.log.
Starting from MOR v0.5.0.5, it is possible to do this online using the address http://<YOUR IP>/billing/debug/show_log.php.
It shows the last 100 lines (usually this is enough) to find the cause of the problem.
Errors
You can get:
Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 48372783 bytes) in /home/mor/public/debug/show_log.php on line 8
That means file is too large. Login to server over SSH and do:
cp /home/mor/log/test.log /home/mor/log/production.log
