Calls are not recorded

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  • Check recording log: /var/log/mor/record_file.log

Make sure you have correct Recordings_Folder in /home/mor/config/environment.rb file

On Asterisk server check /var/spool/asterisk/monitor for files

If you do not see them here do: 

chmod 777 /var/spool/asterisk/monitor
ln -s /var/spool/asterisk/monitor /home/mor/public/recordings
cp -u /usr/src/mor/scripts/mor_wav2mp3 /bin/


  • Calls should be answered to be recorded.
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