Difference between revisions of "Calls are not recorded"

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* '''Check recording log: /var/log/mor/record_file.log'''
Make sure you have correct '''Recordings_Folder''' in '''/home/mor/config/environment.rb''' file
Make sure you have correct '''Recordings_Folder''' in '''/home/mor/config/environment.rb''' file



Revision as of 08:49, 9 December 2009

  • Check recording log: /var/log/mor/record_file.log

Make sure you have correct Recordings_Folder in /home/mor/config/environment.rb file

On Asterisk server check /var/spool/asterisk/monitor for files

If you do not see them here do:

chmod 777 /var/spool/asterisk/monitor
ln -s /var/spool/asterisk/monitor /home/mor/public/recordings
cp -u /usr/src/mor/scripts/mor_wav2mp3 /bin/

If still nothing go to /bin/mor_wav2mp3 and make sure line with lame looks like:

/usr/local/bin/lame --resample 44.1 -b 32 -a $DIR/$1.wav $DIR/$1.mp3
  • Calls should be answered to be recorded.