Difference between revisions of "Calls are not recorded"

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  /usr/local/bin/lame --resample 44.1 -b 32 -a $DIR/$1.wav $DIR/$1.mp3
  /usr/local/bin/lame --resample 44.1 -b 32 -a $DIR/$1.wav $DIR/$1.mp3
If you can't download the recordings, check if MOR are recording in /var/www/billing/recordings/
ls /var/www/billing/recordings/
If you see only WAV files, edit the '''/bin/mor_wav2mp3''' file and make sure line ''DIR'' looks like:
DIR=/var/www/billing/recordings
And modify the privileges of '''mor_wav2mp3''' writing in console:
chmod 777 /bin/mor_wav2mp3

Revision as of 16:19, 24 February 2008

Make sure you have correct Recordings_Folder in /home/mor/config/environment.rb file

On Asterisk server check /var/spool/asterisk/monitor for files

If you do not see them here do:

chmod 777 /var/spool/asterisk/monitor

If still nothing go to /bin/mor_wav2mp3 and make sure line with lame looks like:

/usr/local/bin/lame --resample 44.1 -b 32 -a $DIR/$1.wav $DIR/$1.mp3


If you can't download the recordings, check if MOR are recording in /var/www/billing/recordings/

ls /var/www/billing/recordings/

If you see only WAV files, edit the /bin/mor_wav2mp3 file and make sure line DIR looks like:

DIR=/var/www/billing/recordings

And modify the privileges of mor_wav2mp3 writing in console:

chmod 777 /bin/mor_wav2mp3