Difference between revisions of "Calling Card setup example"

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= Card Group creation =  
= Card Group creation =  


We need to create Calling Card Group to handle all such Cards.
We need to create a Calling Card Group to handle all such Cards.


We go to '''SETTINGS – Addons – Calling Cards''' and press on [[Image:icon_add.png]] '''New card group'''. In new window we enter our Card's details:
We go to '''ADDONS –> Card Groups''' and click [[Image:icon_add.png]] '''New Card Group'''. In the new window, we enter our Card's details:




Line 9: Line 9:




After creating a Card Group we will see all it's details:
After creating a Card Group, we will see all its details:


[[Image:cc_example2.png]]
[[Image:cc_example2.png]]


<br><br>
== VIDEO: How to create Calling Cards Group  ==
<html>
<iframe width="640" height="360" src="https://www.youtube.com/embed/lxzhAdvOW2Q" frameborder="0"></iframe>
</html>
<br><br>


= Change image for Card Group =
= Change image for Card Group =


Press on [[Image:icon_edit.png]] and go back to Groups details and select image for your card:
Click on [[Image:icon_edit.png]] and go back to the Group's details and select the image for your card:


[[Image:cc_example3.png]]
[[Image:cc_example3.png]]




press Upload:
Click Upload:


[[Image:cc_example4.png]]
[[Image:cc_example4.png]]


<br><br>
= Create Cards =


= Generate Cards =
Now we have a Calling Card Group, we need to generate some Cards. Click [[Image:icon_add.png]] '''Add new Card(s)''':
 
<br><br>
Now when we have Calling Card Group we need to generate some Cards. Let's press on [[Image:icon_add.png]] '''Add cards''':
 
[[Image:cc_example5.png]]
[[Image:cc_example5.png]]
 
<br><br>
 
Here we will create ten Cards, starting from 2000000001:
Here we will create 10 Cards starting from 2000000001:
<br><br>
 
[[Image:cc_example6.png]]
[[Image:cc_example6.png]]
<br><br>


== VIDEO: How to create Calling Cards ==
<html>
<iframe width="640" height="360" src="https://www.youtube.com/embed/bpkEIFncOx0" frameborder="0"></iframe>
</html>


<br><br>
= Create a Dial Plan =


= Create Dial-Plan =
Now that we have a Calling Card Group and Cards, we need to create rules on how to handle all these cards.


Now when we have Calling Card Group and Cards we need to create rules how to handle all these cards.  
For that, we need to create a Dial Plan. Let's go to '''SETTINGS –> Billing –> DIDs –> Dial Plans'''
for resellers it is '''Routing -> DIDs -> Dial Plans''' and click [[Image:icon_add.png]] '''New Dial Plan'''.  


For that we need to create Dial Plan. Lets go to '''SETTINGS – Billing – DIDs – Dial Plans''' and press on [[Image:icon_add.png]] '''New Dial Plan'''.
In the new window, we enter the following details:
 
In new window we enter following details:


[[Image:cc_example7.png]]
[[Image:cc_example7.png]]




Name is just for informational purposes, NUMBER and PIN length should match our just created Calling Card Groups settings.  
'''Name''' is just for informational purposes. '''Number''' and '''PIN length''' should match the settings of our newly created Calling Card Group.  


We want IVR to ask for number AND pin, so we leave Ask only PIN unchecked. IVR will tell us remaining time and balance.  
We want IVR to ask for the number and PIN, so we leave "Ask only PIN" unchecked. IVR will tell the remaining time and balance.  


And will ask for number/pin and destination 3 times most:
IVR will ask for number/PIN and destination three times at most:


[[Image:cc_example8.png]]
[[Image:cc_example8.png]]


<br><br>


= Assign DID to Dial-Plan =  
= Assign a DID to the Dial Plan =  


In last window we see that we do not have DID(s) assigned to our Dial Plan.  
In the last window, we see that we have no DID(s) assigned to our Dial Plan.  


We need to go to '''SETTINGS – Billing – DIDs''' and select some of available DIDs and press on its [[Image:icon_edit.png]] icon:
We need to go to '''SETTINGS –> Billing –> DIDs''', for resellers it is '''Routing -> DIDs''' select some available DIDs and click the [[Image:icon_edit.png]] icon:


[[Image:cc_example9.png]]
[[Image:cc_example9.png]]




Here we select our Calling Card Test DP and click the [[Image:icon_check.png]] confirmation mark.


[[Image:cc_example10.png]]


[[Image:cc_example10.png]]
 
The new window shows the status of our action:


[[Image:cc_example11.png]]
[[Image:cc_example11.png]]


[[Image:cc_example12.png]]
<br><br>


= Mark Card as Sold =
In order to be able to use Cards, they should be "sold", i.e. ready for usage.
Lets make one Card "sold" for testing.
Go back to the Cards list and click the [[Image:icon_money.png]] icon chosen Card line.
Click the '''Buy''' icon:
<br><br>
[[Image:cc_example13.png]]
[[Image:cc_example13.png]]
<br><br>
... and '''Confirm''' the purchase:
<br><br>
[[Image:cc_example14.png]]
<br><br>
Now this Card is marked as "Sold" ([[Image:icon_check.png]]) and can be used.
<br><br>
== VIDEO: How to mark Card as sold ==
<html>
<iframe width="640" height="360" src="https://www.youtube.com/embed/PX-LyY2KcDI" frameborder="0"></iframe>
</html>


[[Image:cc_example14.png]]
<br><br>
 
= Conclusion =
 
That's it. The Calling Card engine is ready to serve calls.
 
In our example, number 37063042438 is the Access number to be dialed to reach IVR.


[[Image:cc_example15.png]]
When you dial this number (in the example), IVR will ask for the card number/PIN to be entered and follows all other [[Calling Card logic]].

Latest revision as of 09:06, 19 January 2022

Card Group creation

We need to create a Calling Card Group to handle all such Cards.

We go to ADDONS –> Card Groups and click Icon add.png New Card Group. In the new window, we enter our Card's details:


Cc example1.png


After creating a Card Group, we will see all its details:

Cc example2.png



VIDEO: How to create Calling Cards Group




Change image for Card Group

Click on Icon edit.png and go back to the Group's details and select the image for your card:

Cc example3.png


Click Upload:

Cc example4.png



Create Cards

Now we have a Calling Card Group, we need to generate some Cards. Click Icon add.png Add new Card(s):

Cc example5.png

Here we will create ten Cards, starting from 2000000001:

Cc example6.png

VIDEO: How to create Calling Cards



Create a Dial Plan

Now that we have a Calling Card Group and Cards, we need to create rules on how to handle all these cards.

For that, we need to create a Dial Plan. Let's go to SETTINGS –> Billing –> DIDs –> Dial Plans for resellers it is Routing -> DIDs -> Dial Plans and click Icon add.png New Dial Plan.

In the new window, we enter the following details:

Cc example7.png


Name is just for informational purposes. Number and PIN length should match the settings of our newly created Calling Card Group.

We want IVR to ask for the number and PIN, so we leave "Ask only PIN" unchecked. IVR will tell the remaining time and balance. 

IVR will ask for number/PIN and destination three times at most:

Cc example8.png



Assign a DID to the Dial Plan

In the last window, we see that we have no DID(s) assigned to our Dial Plan.

We need to go to SETTINGS –> Billing –> DIDs, for resellers it is Routing -> DIDs select some available DIDs and click the Icon edit.png icon:

Cc example9.png


Here we select our Calling Card Test DP and click the Icon check.png confirmation mark.

Cc example10.png


The new window shows the status of our action:

Cc example11.png



Mark Card as Sold

In order to be able to use Cards, they should be "sold", i.e. ready for usage.

Lets make one Card "sold" for testing.

Go back to the Cards list and click the Icon money.png icon chosen Card line. Click the Buy icon:

Cc example13.png

... and Confirm the purchase:

Cc example14.png

Now this Card is marked as "Sold" (Icon check.png) and can be used.

VIDEO: How to mark Card as sold




Conclusion

That's it. The Calling Card engine is ready to serve calls.

In our example, number 37063042438 is the Access number to be dialed to reach IVR.

When you dial this number (in the example), IVR will ask for the card number/PIN to be entered and follows all other Calling Card logic.

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