Difference between revisions of "Callback Dial Plan"

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CallerID management for callback. The following options are available:
This feature provides CallerID management for callback. The following options are available:


* Enter custom CallerID for callback.
* Enter custom CallerID for callback.

Revision as of 05:58, 16 May 2010

Example

An example can be seen in action in Callback setup example.




Options

Ask for Card data after callback

This option is available starting from MOR 9.


This option only applies to Calling Card Callback.
You can ignore it if your Callback Dial Plan is not for Calling Cards.

Mark it to ask for Calling Card Number/PIN only after system calls back to the caller who initiated callback.
By default, the system asks for the caller to enter a Number/PIN at the point when he tries to initiate the callback.

Askforcarddataaftercallback.png



CallerID for callback

This option is available starting from MOR 9.


This feature provides CallerID management for callback. The following options are available:

  • Enter custom CallerID for callback.
  • Leave field empty to send empty CallerID.
  • Enter * (star) which means that CallerID will be the original CallerID of the caller who initiated Callback (the same functionality as prior to MOR9).

Callback callerid.png

This function is useful when Providers check Destination and CallerID and block the call when they match. For example, without this function it is not possible to use Callback in the Telus Mobility network in USA/Canada.