Difference between revisions of "Callback Dial Plan"

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= Example =
= Example =


It can be seen in action in [[Callback setup example]].
An example can be seen in action in [[Callback setup example]].




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=== Ask for Card data after callback ===
=== Ask for Card data after callback ===


''This option is available starting from [[MOR_9_documentation | MOR 9]]''
''This option is available starting from [[MOR_9_documentation | MOR 9]]''.




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You can ignore it if your Callback Dial Plan is not for Calling Cards.
You can ignore it if your Callback Dial Plan is not for Calling Cards.


Mark it to ask for Calling Card Number/PIN only after system calls back to caller which initiated callback.<br>
Mark it to ask for Calling Card Number/PIN only after system calls back to the caller who initiated callback.<br>
By default system asks to enter Number/PIN when caller tries to initiate callback.
By default, the system asks for the caller to enter a Number/PIN at the point when he tries to initiate the callback.


[[Image:askforcarddataaftercallback.png]]
[[Image:askforcarddataaftercallback.png]]
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=== CallerID for callback ===
=== CallerID for callback ===


''This option is available starting from [[MOR_9_documentation | MOR 9]]''
''This option is available starting from [[MOR_9_documentation | MOR 9]]''.




CallerID management for callback. Such options available:
CallerID management for callback. The following options are available:


* Enter custom CallerID for callback
* Enter custom CallerID for callback.
* Leave field empty to send empty CallerID
* Leave field empty to send empty CallerID.
* Enter '''*''' (star) which means that CallerID will be original CallerID of the caller which initiated Callback (same functionality as it was prior MOR9)
* Enter '''*''' (star) which means that CallerID will be the original CallerID of the caller who initiated Callback (the same functionality as prior to MOR9).


[[Image:callback_callerid.png]]
[[Image:callback_callerid.png]]


This function is useful when Providers check Destination and CallerID and block the call when they match. For example, without such function it is not possible to use Callback in USA/Canada in Telus Mobility network.
This function is useful when Providers check Destination and CallerID and block the call when they match. For example, without this function it is not possible to use Callback in the Telus Mobility network in USA/Canada.

Revision as of 05:57, 16 May 2010

Example

An example can be seen in action in Callback setup example.




Options

Ask for Card data after callback

This option is available starting from MOR 9.


This option only applies to Calling Card Callback.
You can ignore it if your Callback Dial Plan is not for Calling Cards.

Mark it to ask for Calling Card Number/PIN only after system calls back to the caller who initiated callback.
By default, the system asks for the caller to enter a Number/PIN at the point when he tries to initiate the callback.

Askforcarddataaftercallback.png



CallerID for callback

This option is available starting from MOR 9.


CallerID management for callback. The following options are available:

  • Enter custom CallerID for callback.
  • Leave field empty to send empty CallerID.
  • Enter * (star) which means that CallerID will be the original CallerID of the caller who initiated Callback (the same functionality as prior to MOR9).

Callback callerid.png

This function is useful when Providers check Destination and CallerID and block the call when they match. For example, without this function it is not possible to use Callback in the Telus Mobility network in USA/Canada.