Difference between revisions of "Callback Dial Plan"

From Kolmisoft Wiki
Jump to navigationJump to search
Line 31: Line 31:
* Enter custom CallerID for callback
* Enter custom CallerID for callback
* Leave field empty to send empty CallerID
* Leave field empty to send empty CallerID
* Enter '''*''' (star) which means that CallerID will be original CallerID of the caller which initiated Callback (same funcitonality as it was prior MOR9)
* Enter '''*''' (star) which means that CallerID will be original CallerID of the caller which initiated Callback (same functionality as it was prior MOR9)


[[Image:callback_callerid.png]]
[[Image:callback_callerid.png]]


This function is useful when Providers check Destination and CallerID and block the call when they match. For example, without such function it is not possible to use Callback in USA/Canada in Telus Mobility network.
This function is useful when Providers check Destination and CallerID and block the call when they match. For example, without such function it is not possible to use Callback in USA/Canada in Telus Mobility network.

Revision as of 10:35, 11 December 2009

Example

It can be seen in action in Callback setup example.




Options

Ask for Card data after callback

This option is available starting from MOR9


This option only applies to Calling Card Callback.
You can ignore it if your Callback Dial Plan is not for Calling Cards.

Mark it to ask for Calling Card Number/PIN only after system calls back to caller which initiated callback.
By default system asks to enter Number/PIN when caller tries to initiate callback.

Askforcarddataaftercallback.png



CallerID for callback

This option is available starting from MOR9


CallerID management for callback. Such options available:

  • Enter custom CallerID for callback
  • Leave field empty to send empty CallerID
  • Enter * (star) which means that CallerID will be original CallerID of the caller which initiated Callback (same functionality as it was prior MOR9)

Callback callerid.png

This function is useful when Providers check Destination and CallerID and block the call when they match. For example, without such function it is not possible to use Callback in USA/Canada in Telus Mobility network.