Difference between revisions of "Call Shop Addon"

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5. Now you have to assign some call boths, select the marked icon to do that:
5. Now you have to assign some call boths, select the marked icon to do that:
<br><br>
[[File:Call_shop_assing_call_booths.png]]
<br><br>
6. Select a required user from dropdown box (marked with number 1) and press a marked button (marked with number 2):
<br><br>
[[File:Call_shop_assign_call_booth.png]]
<br><br>
'''Very important! You have to dedicate user's for call shop booths, that means you must not use these users anywhere else in MOR.'''


[[File:Call_shop_assing_call_booths.png]]
In this way add as many users as you need.
 
When there is no manager assigned in Call Shop when adding new call booth you will be offered to mark it as a manager. Please do so. If you skip this step you can mark a booth as a manager by pressing a marked icon:
<br><br>
[[File:Call_shop_change_user_type.png]]
<br><br>
 
 
To be continued..


=See Also=
=See Also=
[[MOR Addons]]
[[MOR Addons]]

Revision as of 14:41, 23 August 2010

This addon is available starting from MOR 9


>>>>> THIS ADDON IS STILL IN DEVELOPMENT <<<<<<


What is Call Shop?

A callshop is a business that physically provides phones for the purpose of making long-distance telephone calls.


What is a Call Shop Addon?

It is an additional functionality which allows to have and manage Call Shops for Admin and Resellers.


Typical Call Shop Scenarios


Prepaid

  • Customer visits the call shop.
  • Customer pre-pays the operator for the call.
  • The operator will then activate a phone booth for the customer using billing software.
  • The customer will go to the phone booth and dial the destination number.
  • Billing software will record the call details and the corresponding call charges for future reporting needs.


Postpaid

  • Customer visits the call shop.
  • Customer chooses a vacant phone booth and dials the destination number.
  • Billing software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs.
  • When the customer has completed his/her calls, the operator generates an invoice for the customer's calls.


Manager's view

Cs manager view.png


Call Shop Management in Admin's/Reseller's view

Cs config.png

Cs config2.png



How to create a Call Shop?

1. You have to be Logged in as an admin or a reseller

2. Navigate to ADDONS - Call Shop:

Call shop path.png

3. Select the marked icon:

Call shop new.png

4. Fill the required fields and press "Create" button:

Name - the name for Call Shop

Manager's interface language - this will be the default language for Call Shop manager (the person who will accept payments, enables call booths, etc.)

Invoice details (as seen in the invoice header) - the information you will enter here will be displayed in the invoice

Call shop new edit.png

5. Now you have to assign some call boths, select the marked icon to do that:

Call shop assing call booths.png

6. Select a required user from dropdown box (marked with number 1) and press a marked button (marked with number 2):

Call shop assign call booth.png

Very important! You have to dedicate user's for call shop booths, that means you must not use these users anywhere else in MOR.

In this way add as many users as you need.

When there is no manager assigned in Call Shop when adding new call booth you will be offered to mark it as a manager. Please do so. If you skip this step you can mark a booth as a manager by pressing a marked icon:

Call shop change user type.png


To be continued..

See Also

MOR Addons