Call Flow

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Call Flow is set of rules how call should behave when it is trying to reach some device.

It can be reached by pressing on Icon call flow.png Call Flow link in device details:

Call flow1.png

Call has several states which are visible from this image:

  • Before Call - call has not reached device
  • Call – call to device is in progress
  • Answered – call was answered
  • No Answer – call was not answered and ended after timeout
  • Busy – callee was busy
  • Failed – call to device failed


We can take actions for several call states: Before Call, No Answer, Busy and Failed.

The possible actions are:

  • Empty
  • Forward
  • Voicemail
  • Fax detect (only for Before Call state)
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