Difference between revisions of "Balance, Calls and Invoices are zero"

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(Created page with 'If you have noticed that all Users Balances, Invoices and Calls are shown as zeros (0.00), do not panic. All values are being stored in Database, but GUI just shows values as 0.0…')
 
 
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If you have noticed that all Users Balances, Invoices and Calls are shown as zeros (0.00), do not panic. All values are being stored in Database, but GUI just shows values as 0.00.
If you have noticed that all Users Balances, Invoices and Calls are shown as zeros (0.00), '''do not panic'''. All values are being stored in Database, but GUI just shows values as 0.00.


'''Do these steps to fix this issue:'''
'''Do these steps to fix this issue:'''

Latest revision as of 14:59, 12 February 2014

If you have noticed that all Users Balances, Invoices and Calls are shown as zeros (0.00), do not panic. All values are being stored in Database, but GUI just shows values as 0.00.

Do these steps to fix this issue:

1. Check your Currency which you use to see all the stats (Personal Menu -> Details -> Personal);

2. Once you revised your usable Currency, open the Currency list to check its exchange rate (it might be 0.0);

3. Update this Currency to the right value.



More information on how to manage Currencies can be found here: