234 Internal Loop

From Kolmisoft Wiki
Revision as of 10:28, 25 June 2011 by Mindaugas (talk | contribs) (Created page with 'You have misconfiguration which creates internal loop. SOLUTION: fix configuration to avoid loop. Very often this happens with improper IVR configuration, which creates such lo…')
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigationJump to search

You have misconfiguration which creates internal loop.

SOLUTION: fix configuration to avoid loop.

Very often this happens with improper IVR configuration, which creates such loop: DID -> IVR -> DID -> IVR, etc

Another case can be with IVR for unauthenticated calls, which routes call to any other IVR, but because this call is unauthenticated, it ends up in initial IVR creating a loop.

Example of IVR loop:

DID (2222) -> IVR (name: Loop) -> Transfer to DID (2222) -> DID (2222) -> IVR (name: Loop) -> etc




See also