M4 Services

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Revision as of 14:09, 5 April 2022 by Dmitrij (talk | contribs)
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A Service is a product that can be sold to the client that is charged every month, day, or just one time.

Flat-Rate Plans

Flar-Rates Plans are available at Accounting –> Services –> Flat-Rate Plans page.

M4 services location.png

To create a new service, press on ADD NEW FLAT-RATE PLAN.

M4 flat rates.png

  • Name - name of Flat Service
  • Description - informational message about Flat-Rate (can be left empty)
  • Recommended charge plan - Charge plan which User will be charged for service subscription (excluding connection fees if any),
  • Minutes - how many minutes user can call using this service,
  • Round by - how to round call duration (default by 1 second).
  • Base Tariff - this Tariff will be used when all minutes are spent
  • Discount on Call Rates"""
  • Limit Max rate for Provider - Calls with higher Provider Rate will be dropped
  • Notify Customer - Notify customer when set amount of minutes is used.
  • Email Template - Email template for notification
  • Action on Expiry - Action after service expiry. Possible options are: Terminate the call, Continue call using a discount rate, Continue call using base tariff.
  • Transfer to the next period - How many minutes to transfer to next period.


Custom Services

A list of Custom Services is available at Accounting –> Services –> Custom Services page.

M4 services location.png

To create a new service, press on ADD NEW CUSTOM SERVICE.

M4 Custom Services add new.png

Enter name, description, and select Charge Plan from the drop-down list.

M4 Custom Services create.png

A Service will be visible in the Custom Services list.

M4 Custom Services list.png