Voicemail does not work
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VoiceMail application is missing
Make sure VoiceMail application is loaded:
CLI> show modules like mail Module Description Use Count app_hasnewvoicemail.so Indicator for whether a voice mailbox ha 0 app_voicemail.so Comedian Mail (Voicemail System) 0 2 modules loaded
If it is not, restart Asterisk and look for error messages.
Fix error or recompile Asterisk.
External server is checked
Go to SETTINGS - Billing - DIDs - PBX Functions - VoiceMail and uncheck (if checked) VoiceMail Server active.
If Voicemail starts to work, it means that you misconfigured External Voicemail server (or clicked this checkbox by accident).
Debug
Check file /var/log/maillog
- if it is empty run command:
postfix check
- if you got something like:
postfix/postsuper[12095]: fatal: scan_dir_push: open directory defer: Permission denied
Run:
postfix -c /etc/postfix set-permissions /etc/init.d/postfix restart
- if you got something like:
postfix/postfix-script[15116]: warning: not owned by postfix: /var/lib/postfix/./master.lock
Run:
chown postfix.postfix -R /var/lib/postfix /etc/init.d/postfix restart
