M4 Call Tracing

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Description

Call tracing is useful feature for troubleshooting failed Call attempts. While M2 Hangupcause Codes give some information about failed Calls, Call Tracing is able to show all steps - what is happening during the Call.

Usage

Go to REPORTS -> Calls List and click on the Icon call tracing.png icon for a Call Tracing.

Calls list for call tracing.png

After few moments Call Log will be shown in new page.

Calls log.png

Call Log will show self explanatory warnings, errors (in red colored text) and other messages.