Difference between revisions of "M4 Call Tracing"

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[[Image:calls_list_for_call_tracing.png]]
[[Image:calls_list_for_call_tracing.png]]
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Call tracing will use details from actual Call (like source and destination), you will be redirected to the new page
After few moments Call Log will be shown in new page.
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[[Image:calls_log_loading.png]]
<br><br>
and after few moments Call Log will be shown
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<br><br>
[[Image:calls_log.png]]
[[Image:calls_log.png]]
<br><br>
<br><br>
Call Log will show self explanatory warnings, errors (in red colored text) and other details.
Call Log will show self explanatory warnings, errors (in red colored text) and other messages.

Revision as of 14:15, 25 March 2015

Description

Call tracing is useful feature for troubleshooting failed Call attempts. While M2 Hangupcause Codes give some information about failed Calls, Call Tracing is able to show all steps - what is happening during the Call.

Usage

Go to REPORTS -> Calls List and click on the Icon call tracing.png icon for a Call Tracing.

Calls list for call tracing.png

After few moments Call Log will be shown in new page.

Calls log.png

Call Log will show self explanatory warnings, errors (in red colored text) and other messages.