M2 Emails

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[edit] What are Emails?

This function is used to send emails to your clients. It can be used to send commercials, notes about service unavailability or anything else – maybe Christmas greetings!

[edit] Where I can find Emails?

This function can be found in MAINTENANCE –> Emails

Here you see emails which are templates for emails about various system messages.

  • invoices - customer will get his Invoice files when they are will be sent manually.
  • warning_balance_email - User will get when balance becomes lower than Warning balance.
  • block_when_no_balance - will be sent after account is blocked due insufficient balance.
  • password_reminder - will be sent after MOR has received a User password reminder request.
  • warning_balance_email_local - Admin or/and Manager gets warning when Users' balance becomes lower than Warning balance.
  • payment_confirmation - User will get when payment is made.
  • warning_balance_email_local2 - User will get when balance becomes higher than Warning balance.
  • server_low_free_space - will be sent when free space is to low in some of Servers. Information about the Server and the remaining free space will be provided.
  • cdr_export_success - will be sent after CDR export.
  • cdr_export_error - will be sent if CDR export would end with error.
  • auto_aggregate_report - Auto - emails for Aggregate Templates
  • tariff_rate_notification - emails for Rate Notifications


[edit] Tariff Rate Notification template

File:Tariff_rate_notification_template.png

  • From - works like "Email From". By default empty. Works only with Tariff Rate Notification.

Supported variables:

  • <%= rate_notification_url_agree %>
  • <%= rate_notification_url_disagree %>
  • <%= user_currency %>
  • <%= rate_notification_tariff_name %> - Rate notification tariff name.


[edit] How to Edit Emails?

Press Edit button and fill necessary information. You can use different variables. Full list of email variables can be found HERE

File:M2 emails edit button.png

File:M2 email edit.png

[edit] How to Create New Email

In main Emails window press ADD NEW EMAIL


[edit] Simple Email


File:New m2 email simple.png

[edit] Invoice Email Supported Variables


  • <%= username %> - User username
  • <%= first_name %> - User first name
  • <%= last_name %> - User Last name
  • <%= full_name %> - User full name
  • <%= balance %> - User balance
  • <%= balance_range_min %> - User minimal balance range
  • <%= balance_range_max %> - User maximum balance range
  • <%= user_email %> - User email
  • <%= currency %> - Currency
  • <%= email %> - User email
  • <%= company_email %> - Company email
  • <%= invoice_price %> - Invoice price
  • <%= invoice_price_with_tax %> - Invoice price with tax
  • <%= invoice_currency %> - Invoice currency
  • <%= invoice_period_start %> - Invoice period start
  • <%= invoice_period_end %> - Invoice period end
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