Graphs

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[edit] Description

In Graphs Admin can find all System Users (including Reseller Users) detailed Statistics for selected period. Reseller can see only his Users Calls Statistics. Each simple User is able to see just his own Calls statistics. This functionality is useful to follow Calls activity.

[edit] Usage

Go to STATISTICS –> Calls –> Graphs

File:graphs_path.png

And you will see page with all Users detailed Statistics and Graphs:

File:graphs.png

Here you can see:

  • Incoming, Outgoing Calls quantity table and Graph;
  • Table and Graph for Calls quantity by status (ANSWERED, NO ANSWER, BUSY, FAILED);
  • Table and Graphs for Calls quantity, Duration and Avg. call time per day;



[edit] See also

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